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I compared prices on the vitamin brands I order and decided to go with iherb. The cost of shipping was included on my bill. DHL sends me an email the very next day that they are trying to deliver, ** the next day, that they are collecting an additional 27.00 for VAT....
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Anonymous
Anna

Happened the same to me! :(

1.0
#1043642
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Let me summarize my experience : Not only some of the Best prices and selection, but quality (Expiration dates listed, and the freshest I could find. Temperature controlled storage). Free shipping on orders over $40 in the US. International shipping rates very low....
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4.8
#1036173
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Do not buy any product from I Herbs they seduce you will low cost then when u select DHL courier option available on their site you end up paying 3times the actual cost of the product . I took solar vitamin E from them closing 894 rupees then 550 as courier charges now...
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1.2
#1029965
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Iherb Rewards Program Review

Iherb
#1048979
1.7
I participate Rewards Program from Iherb and they took my money and did not make the depposit. Besides that I' ve sent many e-mails to them without an answer.
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Iherb Shipping Service Review

Iherb
#1048734
2.4
I would not use iherb if you are out of the US. I ordered to Thailand based on a friends recommendation and never received the product. Customer service has been giving me the run around and will not return my money. I do not recommend this company.
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Isopure Review

Iherb
#1039018
I ordered Isopure 3lbs from iherb. Payment was done of 3400 including Shipping. Now they rejected my order and i didnt get my money back. Bc
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IHerb Online Order Review

Iherb
#1008661
1.1
Iherb contracted dhl to be their main carrier. In the process of doing this, the quality of their services have gone down. To compensate for the loss of customers, they have raised the prices for most of their products.
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$10 Off Your Order + Free Shipping! User Coupon code IFA843 http://www.iherb.com/specials?rcode=IFA843 Herb is definitely the best store, out of many that I buy from. Their prices and shipping rates are the most affordable among natural food stores. Domestic orders...
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5.0
#1026781
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iHerb refused to either replace a lost package or refund the money. The customer service re kept trying to pass the blame onto UPS and then to the Post Office and finally to me, suggesting that I did not provide the correct address. I have been a customer for some time...
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#1025227
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Beware all!! iHerb are online theives. They have the cheapest products, which will entice you to buy them, least expecting you will eventually end up paying more than double of what you would pay on a site like Amazon. iHerb, completely washes its hands off any...
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Mirza602
Mirza602

So true , I landed in same situation this is online cheating. Stay away . I wish I have gone through reviews online before ending in their trap

#1019506
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I ordered from the website 8 weeks ago, still no delivery. My shipment was tracked and received in another country 6 weeks ago, as per the shippers website and they are still refusing to resend or refund my money! Customer service always uses the same response saying...
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#1015682
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I bought RE-KAGED MUSCLE supplement from iHerb for £31 + delivery fees of £6.5 making total of £37.5. after three days, I received a notification from DHL that I have to pay additional £15 for custom clearance. A 40% increase of the total price!! Their trick is to...
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1.0
I didn't like
  • Price is higher than the shopping cart
#1005383
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Ordered several products from Iherb but will NEVER go there again. If you dont mind sub-par quality and NO Customer service, be my guest. But for those of us that value our time and money, stay away from these people as they will change products and ship you something...
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2.1
I didn't like
  • Good price but money spent for nothing
#1000989
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I have shopped with iHerb for a decade. I have been thrilled with them and their excellent customer service. But they have recently made changes and are now TERRIBLE. My recent order listed as "shipped" but was never given to the shipper. They no longer have a phone...
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Anonymous
Anonymous

I just had a similar experience with them. What shocked me the most was the chat rep's tone -- he was very rude.

#990622
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