Submit ›
2.0 Based on 61 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Good selection 5
    • Low prices 3
    • Quick delivery 3
  • Customers don't like
    • Took money not receiving order 6
    • No help correcting their mistakes 6
    • Never got product i did want 5
Advanced
search
loading...
More Less

I always got my vitamins for 3 months. This time I ordered 170.00 and the next day I found out that 138.85 was charged on my account which i did not charge. I called them up and asked them to cancel the order and they said I was hacked but only they had my info how would they know that? I have never been hacked on a private pc that only I know the password to. Any way they would not let me cancel the order even though I asked 3 times so I called... Read more

Was this review helpful? 0 0

Be Cautious! If you ordered the correct product, all is well. But heaven help you if you have to return a product. There is no telephone contact. You can Chat to no benefit. They do not pay return shipping. Another words, this is NOT a user friendly site. It is a mechanized disaster. E-mails, frequent, were returned without any resolution. I paid over $9 in return shipping. Even though I returned the product I could not use the loyalty... Read more

Was this review helpful? 0 0
  • From mobile
  • Aug 31
  • #910746

I've ordered those meds as they were 4 times cheapper then same ones at the uk. Payment went well, delivered on time, no additional tax was paid. However, capsules covered with powder as they were made by hand.. And same powder inside the bottle. Will request a refund.

Add comment

Ordered a bottle of liquid vitamins. The order eventually arrived in the uk nearly 3 weeks ago, now being asked by Royal Mail to pay £11.27 to go and collect the package. Even though I have paid postage and package ! They have told me I didn't read their policy !!! Maybe they should make it clearer that even though you have paid p&p you will get charged again !. And if I refuse to pay the item will be returned to the US and I will be charged for... Read more

Was this review helpful? 1 0

iherb a US based Co. have no offices and warehouses in th world. Buying products from iherb wil lead to double th cost due to custom duties.Dont get trapped in its economical prices.

Add comment

iHerb recently changed their shipping options from Airmail and Airmail Premium to Globalmail and Globalmail Plus. The previous shipping methods are cheaper than the new list but the shipping time frame is the same. They are basically the same shipping process, only handled by a different courier. The only UpSide is that the tracking information for Globalmail is more reliable than Airmail. It is still up the Customs Clearance and how the... Read more

Was this review helpful? 1 0

I ordered from iherb while. My order is still in transit when I came across this site of pissed customers. I was stunned to have learned that I need to pay custom duty. Because of your negative reviews I emailed iHerb customer service. I was accomodated and treated with understanding. Although iHerb wasnt clear on the custom duty, its part of our responsibility to know the international laws of shipment. As the saying goes, "ignorance of the law... Read more

Was this review helpful? 0 0

This company is selling products all over world, I have made purchased from Indian thinking its an Indian Company as all these app have values in rupees and not in dollars, later when I made purchase my order was not delivered to me for more than 25 days, I tired to get in touch which them and later came to know thats its US based company, so I sent them email about the same, I have ordered L carnetin fat burner for Rs. 1573 /- from my credit... Read more

Was this review helpful? 0 0

Don't use this company!! They are dishonest and don't deserve any of your business. They let a person who did not know my zip code use a stolen credit card # 4 times to spend more than $380.00!! When I contacted the company they informed me that the order information did not match but the person said they moved?! IHerb still allowed them to place 4 ORDERS!! When I searched their company information online it didnt take long to see that they... Read more

Was this review helpful? 2 0

iHerb (http://in.iherb.com/) is asking for extra amounts on delivery - even for the fully paid (including shipping charge) order to India. Whereas the order was placed on their Indian site itself. It's a hidden and unwanted cost on the customers without any prior information on the order documents ... so the customer is not really aware about the final price / cost of the product which is really unacceptable. It seems a kind of cheating to me as... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Iherb.
Filing a new complaint about
×