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The purpose of this review is sharing rather than creating a dispute. For purposes of clarity I have not written my complaint to I-Herb as I believe the response will be it is a part of the fine print. I have ordered supplements worth INR 1600/- or thereabouts. Total...
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#1105064
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I have purchased many vitamins, supplements from iherb. I have always found the service to be FAST and the prices are the lowest I have found on a regular basis. I may find a cheaper price for an item here and there, but iherb is very consistent. I am very pleased with...
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5.0
#1097090
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I am from hyderabad India, and ordered a lean mode a health supplement product for rs 2200 + and rs 546 as dhl shipping charge... only to be called on last delivery moment and was said to pay another rs 2616 as customs and duties.. surcharge.. This is how business is...
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1.0
I didn't like
  • For not disclosing customs and duties as double the price
#1094206
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Iherb - DHL never deliver

Iherb
#1099966
iHerbs do not refund lost packages and they do lose them with DHL.{{Redacted}}
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Iherb - Dhl delivery

Iherb
#1094011
5.0
Details
they charge me 2342 extra as custom duty my order amount was 4800 they charged 50 % amount as custom duty mother *** morons ...
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Product or Service Quality

Iherb - Misleading advertising '

Iherb
#1058039
Took months to arrive and with added duties ( not previously mentioned) ended up paying higher than competitors!! Not all is as seems watch out!!!
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Iherb - Never got product

Iherb
#1048734
2.4
Details
I would not use iherb if you are out of the US. I ordered to Thailand based on a friends recommendation and never received the product. Customer service has been giving me the run around and will not return my money. I do not recommend this company.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
Total SCAM site. The site advertises in 's and then dispatched from a UK warehouse via DHL who then asked for 20 customs within 24 hours on the doorstep for a product which had obviously already been imported and cleared by customs. When I canceled the order they then...
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1.0
I didn't like
  • Misleading customers without clear information
  • Scam
#1091124
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I was incredibly skeptic before ordering too reading all the negative reviews. But I had contacted iherb before ordering asking about my doubts, and to my surprise, I always got a prompt and helpful response. I DID NOT pay any custom duty as I went for global mail....
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4.6
#1085988
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I am an indian and i ordered an i herb product , pre workout which i thought was quite cheap in that price . my product amount was Rs 3000 approx with shipping charges , They emailed me about my confirmation for the product . After reaching India the DHL delivery told...
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#1075314
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Featured

IHerb, you blew it!
A can of salmon blew up all over my entire order, and there was a second can crushed in on the side. iHerb put the leaking, stinky box into a big bag, then into a clean box and shipped it. This happened twice! My bad for thinking it could never happen again. I was...
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Anonymous
Anonymous

They just bagged it and threw it in?? Sheesh. That has to be against the law or something. There are standards for mailing food. Report them everywhere you can, especially in ...

1.0
Product
I liked
  • Good selection
I didn't like
  • Reimbursed for 1 can of fish
  • Fish can explosion on entire order twice
  • Shipping
#1065348
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1. Loyalty Credit used to be 10% but now it was shrink to half at only 5% with short expiry period indirectly forcing customers to order repeatedly in order to benefit from this credit! 2. Rewards Credit seems to be totally not credited at all nowadays! Scam! Or, they...
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1.6
#1059703
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I wished I have seen how many negative reviews they have all over internet before placing my order. After placing the order I have received a notification of around 12 pounds dues for import changes. I complained and received this asnwer: ------------- Thank you for...
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1.0
#1053213
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#iHerbdidnotnotifyaboutdutyfee #DHLisoverchargingdutyfee Wish I had looked up these reviews before ordering on iHerb I was unaware of the duty cost and was under the impression that iHerb saw to all of that when I was billed for the products online. It was a...
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1.0
I didn't like
  • Misleading customers without clear information
#1051894
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