filters
state:
Show
city:
Show
product:
Show
This company is on a downward spiral. I absolutely caution you on dealing with them. The 1st clue I had is when my package was late and I went to go look for a contact number to find out what happened to it. That's when I realized that I the company has completely...
Read more
1.8
Parole, Maryland
I didn't like
  • Choice of carrier - lasership
  • Lack of phone support
#1132590
Reply to reviews
There isn't any contact information on iHerb's website. All I could do was write a bad review. No ph.# or email address to inform them of my dissatisfaction. I had ordered three boxes of lasagna noodles and a few cans of beans. They placed all items in one box with the...
Read more
1.0
I didn't like
  • Customer support
  • Damaged goods
#1128360
Reply to reviews
I'm sure it was just a coincidence but immediately after I used my credit card to buy some vitamins at iHerb, over $4000 was fraudulently charged to my card at StubHub. My bad for not researching the site better and seeing iHerb has a history of poor service and...
Read more
2.1
I didn't like
  • Having to get a new credit card
  • Having to contact all recurring charge vendors to change numbers
  • Inconvenience of dealing with fraud investigation
#1119836
Reply to reviews

Iherb - I cannot get a rep thank you for my purchase but don't Take.

Iherb
#1128718
No more reoccuring monies out of my account. When i want mire products ill buy it. Vinnette Walker thank you.570 730-3551.
Comment
Show

Iherb - Bad company

Iherb
#1128716
1.0
Details
They’ve been upfront about total cost you need to pay to get the products. First you pay for the products in their website. You then need to pay additional 50%++ to get the products to deliver but they never told you what is total cost. After all you pay much more than you need to!!!
Comment
Show
Customer service
Turnaround Time
Value for money
Website

Iherb - Items received not as described.

Iherb
#1123280
Received my solaray caynne pepper and nature's way cayenne garlic.yes you read that right. It was supposed to be cayenne & garlic. Both items are not as decribed,wonder whether it is original or fake.please rectify this iherb. Or
Comment
Show

Iherb - Where is my item

Iherb
#1120372
I ordered for 2 items only one was delivered so want to know what happened to the other items
Comment
Show
I ordered almost 7 weeks ago. In the Global Mail by DHL tracking page, package is seemed arrived at my home. but not!! even if I called both DHL and iHerb customer services many times, they neglected tracking. iHerb always answered like that " 6 weeks delivery time..."...
Read more
1.9
I didn't like
  • Delivery time
#1118843
Reply to reviews
If you are in India avoid ordering from I herb. I had placed an order for Rs 1,565.49, Shipping are. 1,154.72 total amount Rs. 2,720.21 Yesterday I received a call from DHL as I require to pay duty of Rs 2800.00 I had ordered for a few packets of Pasta and...
Read more
1.0
I didn't like
  • Service
#1111088
Reply to reviews
The purpose of this review is sharing rather than creating a dispute. For purposes of clarity I have not written my complaint to I-Herb as I believe the response will be it is a part of the fine print. I have ordered supplements worth INR 1600/- or thereabouts. Total...
Read more
#1105064
Reply to reviews
I have purchased many vitamins, supplements from iherb. I have always found the service to be FAST and the prices are the lowest I have found on a regular basis. I may find a cheaper price for an item here and there, but iherb is very consistent. I am very pleased with...
Read more
5.0
#1097090
Reply to reviews
I am from hyderabad India, and ordered a lean mode a health supplement product for rs 2200 + and rs 546 as dhl shipping charge... only to be called on last delivery moment and was said to pay another rs 2616 as customs and duties.. surcharge.. This is how business is...
Read more
1.0
I didn't like
  • For not disclosing customs and duties as double the price
#1094206
Reply to reviews
Total SCAM site. The site advertises in 's and then dispatched from a UK warehouse via DHL who then asked for 20 customs within 24 hours on the doorstep for a product which had obviously already been imported and cleared by customs. When I canceled the order they then...
Read more
1.0
I didn't like
  • Scam
  • Misleading customers without clear information
#1091124
Reply to reviews
I was incredibly skeptic before ordering too reading all the negative reviews. But I had contacted iherb before ordering asking about my doubts, and to my surprise, I always got a prompt and helpful response. I DID NOT pay any custom duty as I went for global mail....
Read more
4.6
#1085988
Reply to reviews