iHerb
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got my order
- Great products
- Horrible customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount issue
Preferred solution: Cancel all future orders snd close account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFind out more discounts
- Bad communication
Preferred solution: Additional discount
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t resolve my issue
Preferred solution: Close my cancel future orders and close account
User's recommendation: Don’t do business with iherb
Order never recieved. Delivered to a wrong address.
User's recommendation: Your taking chances with getting poor service
Complaint
Real Health: The Prostate Formula with Saw Palmetto
I bought and took this product and followed the stated dosage..3 tablets a day... over a matter of 5 or 6 weeks.
I developed what I eventually learned was B6 toxicity. It is debilitating.
Your product, each tablet has 50 mgs, which is almost 3000 times the RDA...following REAL HEATH's recommended 3 tablets a day, delivers 150mgs, almost 9000 the RDA...the RDA being 2mgs per day.
This condition left me dazed and energy sapped...a blood test 6 weeks after I stopped taking revealed I had 600 times the higher limit. I have had this condition for over 7 weeks.
There is no antidote...only time eventually clears from one's system, although permanent neurological damage is possible.
I have seen a very reputable Neurologist who has meticulously documented my condition. I have consulted with a top tort attorney and will proceed with a class-action suit against Real Health unless I promptly receive some adequate explanation/defense...and some indication that u will be taking this product off the market, and/or reformulated to exclude the very toxic levels of B6.
Rgds,
Keith Gilmour
gilmourk@***.com
Can anyone provide a good email address to Iherb?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent charges
During the last 6 months of 2022 iHerb.com posted over $4,200 of fraudulent charges to my checking account. I did not catch the charges until late December 2022 and complained to my bank.
They were only willing to cover the charges of approx. $135 for the months of Aug, Sept and Oct. of 2022 since these were within the 60-day window of when the charges were first made. iHerb did reverse one of the 42 charges, the very last one on Dec.
27, 2022, but none of the others. Total balance of the fraudulent charges is over $3800. They don't return phone calls from their legal department and their consumer complaint system via email is a lot of b.s.
and takes you nowhere. Oh, I have never, ever, never bought a single product from iHerb.
- Lousy consumer service
Preferred solution: Full refund
User's recommendation: Don't buy anything iHerb.
Concerned about my recent order
Concerned about my recent order
Order making check
Wrong add for billing address is Jacksonvill Florida not Jacksonvill Nan
User's recommendation: Nobody fix anything?????
Want to cancel my auto shop for Prelox
- Good service nice delivery time
- Auto ship stinks shipping to early
User's recommendation: Don’t get auto ship unless they fix it to be shipped at the correct time!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamage product
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing order
Preferred solution: I want my supplements because I'm going to travel on Friday morning and I need them asp please
Special order
User's recommendation: Do not use this type of company where everything is automated. They do not answer your questions and the first thing they ask is your credit card number before telling you if they have what you are interested in
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