Saher A Rae

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Verified Reviewer

I have not received my orders96450****

They cancel my order and took the money and I didnot receive my order I want to receive my order please or return my money now my account is blocked I can not retch my account or my order or my money and can not reach customer service I was trust I herb but now I feel so bad can you please solve this
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Loss:
$300

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Riyadh, Riyadh Region

Missing order

I have placed order with # 96500****. i am awaiting delivery. I cant track it with the tracking ID CRDSAL112629**** given to me. Please confirm when it will be delivered as I have leave planned from 24 Jan and want it before this date. Regards Dr Kamran Nazir Ahmad
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Marie Rose M

Complaint on my command

I am very disappointed with your services. It is a pity that there is no way to reach to you neither to the shipment company. My order was returned, and I dont know how to get it sent again or how to request for refund. Have tried to contact the shipment company but in vain. Can you please reach to me?
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker The Bronx, New York

Didn't receive package

I want a phone call. My cell: 616-589-****. I want a full replacement of my $119. order. I want it sent overnight to my actual physical address. These are supplements & cannot be left in cold places below 50 degrees! I'M angry! You need a phone number not robo chat for your customers Sincerely, Margaret Mary Young
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Monica G Hym

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I don't receive any notification after my order

iHerb - I don't receive any notification after my order
I havent received any email notifications after I made my order. So I dont know where is my order, also I cant login to my account.
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Preferred solution: I would to know where my order is

Khadra N

I can't put a card on the account

I tried to put 2 cards on my account but it would say theres a problem with the card and would tell me to use another
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Preferred solution: Some help

Ton P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delivery

My order arrived by the post office, but I have to pay 3.100 baht. I order many times without paying for delivery, I pay for my order 3.200 baht. I am very disappointed and dont want to pay anything. Can you transfer my payment back. Ton Peters Order number: #32869****
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bay City, Michigan

Received damaged order

iHerb - Received damaged order
I received my order, 2 were broken in box. Not very happy. Try to reach then via phone and live chat is next to impossible. Keeps redirecting yo to their virtual assistant, which is even worse.
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User's recommendation: Their customer service is pathetic

Lynda C Sfd

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Verified Reviewer

My order,

Updated by user Dec 11, 2023

You sent my confirmation number for my order to the wrong email and so now I can't get my confirmation number on my product

Original review Dec 11, 2023
My order did not arrive order number 92769**** It was supposed to be here the last four days It's awful cause we can't even talk on the phone. This way you can con us and take money just for u to look up our package
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Loss:
$20
Pros:
  • I feel u rio us off

Preferred solution: Deliver product or service ordered

Saher A Rae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my order

Did not receive my order number 96450****,you cancel my order,I already buy for my order by using visa
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Loss:
$962

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Boise, Idaho

Bad product

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There aren't any reps to talk to- just 2 poor secretaries who you MIGHT reach and then they have to take your message. It's rediculous. I bought 3 lotions that were rancid and have no repercussions! I will not order again.
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User's recommendation: BEWARE

Catherine S Mmr

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Verified Reviewer

They have taken money out of my account but cannot find my order

I placed an order they took money out of my bank but they say there is no order please help my email is shappit22@***.com
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Loss:
$62
Pros:
  • Nobody to talk to when things go wrong

Preferred solution: Full refund

Stephen H Rve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They have turned this company into a fraud...

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They basically got rid of customer service... I used to LOVE this company, now I am questioning if it is legit. I can't login to my account, no product, no customer service, but there is a charge on our credit card. Good business...take people's money then run for the hills! I want my stuff...Avoid
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Loss:
$40
Pros:
  • Easy order
Cons:
  • No service
  • No delivery
  • Account locked

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid this company...they rip people off.

Rehina M Pyv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Missing item from order

iHerb - Missing item from order
iHerb - Missing item from order - Image 2
iHerb - Missing item from order - Image 3
iHerb - Missing item from order - Image 4
Order 52126**** Im sorry but not the full order came, 3 jars are missing, only what's in the box came in. These jars were missing from the box: 1) Natrol, biotin, maximum strength, strawberry, 10,000 mcg, 60 tablets 2) NOW Foods, Gastro Comfort with PepZin GI, 60 vegetable capsules 3) Aurora Nutrascience, Mega-Liposomal Glutathione +, with vitamin C, organic fruit flavor, 750 mg, 480 ml (16 fl. oz.) You asked to send a photo, I hope for your understanding. Can you return the money to our bonus account if I order them again?
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Loss:
$67

Preferred solution: Refund These jars were missing from the box: 1) Natrol, biotin, maximum strength, strawberry, 10,000 mcg, 60 tablets 2) NOW Foods, Gastro Comfort with PepZin GI 3) Aurora Nutrascience, Mega-Liposomal Glutathione

Katrina F Pdn

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Verified Reviewer
| map-marker Geelong, Victoria County

Order still in cart, but payment pending in paypal and my credit card

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I placed an order 24hours ago annd the last page wouldnt finalise i was approved through paypal for 4 payments of 28.85 and the first payment is pending. I am trying all means of contacting i didnt get much help from the bot. All i want is my order. I Please contact me
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