iHerb - Very bad customer support

1.4
Details
I have a problem when paying using payPal the total price is not the same as in there website it charge me more. I tried to contact customer support but they keep saying give us 2-3 day and we will contact you and its been 15 days and the same answer each time. I need to contact with a person on charge to solve the problem.
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ID
#1642530 Review #1642530 is a subjective opinion of poster.
Service
Iherb 10-Percent Off Deal
Pros
  • Fast delivery
  • Products are good
Cons
  • Misleading customers without clear information
  • Will never order from them again
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Iherb - Review in Drug Stores and Drugs category

4.3
Details
Iherb - Review in Drug Stores and Drugs category
Iherb.com very beautiful store. I love him.Products were true to descriptions and pictures. Shipping was quick, taking a total of 4 business days to receive without extra shipping costs (for a speedy delivery). Had absolutely no problems and love the products I received.New deals 10% discount + 10% credit for first-time Singapore customers who purchase through this promo THF069. Free shipping over S$57.* Bonus offers below.We recently completed our first order with iherb based on a recommendation from a friend. We found the website to be very user friendly and the prices are significantly less than our local health food store. Our items arrived quickly. With the additional benefit of free shipping we'll be making our purchases from iherb from now on.
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ID
#967935 Review #967935 is a subjective opinion of poster.
Service
Iherb 10-Percent Off Deal
Reason of review
Good customer service

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