iHerb - Fast courier service from US to KSA

4.2
Details
iHerb - Fast courier service from US to KSA
Unexpectedly fastest courier service from US to KSA with lowest prices. Happy customer. Just be careful for getting information for the supplement content, it is per serving for some brands. (Not per Capsule) which makes sense sometimes as generally you take supplements with 2000 cal per day. Not sure of Quality yet, so giving 4 stars, all good otherwise. Thanks

User's recommendation: Go for it.

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ID
#2287340 Review #2287340 is a subjective opinion of poster.
Product
Iherb Supplement
Pros
  • Good prices and multitude and variety of products
  • Fast delivery
Cons
  • Not sure about the quality of product

iHerb - Order canceled

1.0
Details
I hate that I cant talk to someone its to difficult to explain the problems Im having. NOT HAPPY!!
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ID
#2216891 Review #2216891 is a subjective opinion of poster.
Product
Iherb Supplement
Pros
  • Good selection
Cons
  • Not being able to talk to someone
Preferred solution
Talk to someone

iHerb - I haven't received my order

1.0
Details
iHerb didn't respond for my call and e mail

User's recommendation: Never make business with iHerb.

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ID
#2100769 Review #2100769 is a subjective opinion of poster.
Product
Iherb Supplement
Pros
  • Products are good
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
iHerb - Misrepresenting Information about Customs - Very Poor Customer Service
I was shocked when I received a mail from the shipping company to inform about customs that reach approximately 159 USD while my order costs approximately 71 USD. I wasn't informed nor warned or even noted by IHERB about the existence of such customs on placing the...
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ID
#1972963 Review #1972963 is a subjective opinion of poster.
Product
Iherb Supplement
Loss
$71
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

iHerb - Was ripped off!

1.0
Details
iHerb - Was ripped off!
DO NOT ORDER FROM THIS COMPANY! "I placed an order and received the wrong product. I sent the wrong products back to them and the tracking shows they received them. STILL NO REFUND OR CONTACT FROM THEM. There is no way to call customer service to get any answers. I am out almost $50.00 I have sent three emails and still no contact from them!"

User's recommendation: READ ALL REVIEWS ON THIS COMPANY BEFORE WASTING YOUR MONEY!

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ID
#1948162 Review #1948162 is a subjective opinion of poster.
Product
Iherb Supplement
Cons
  • Terrible customer service
Loss
$48
Preferred solution
Full refund

iHerb - Never received order

1.8
Details
Order tracking shows delivered Never received After contacting chat they issued request for refund which will take one to two days...doesn’t help as I need the supplements! I’ve shopped here for years Customer support has gone downhill here

User's recommendation: Buy elsewhere like vitacost or vitamin shoppe.

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ID
#1850830 Review #1850830 is a subjective opinion of poster.
Product
Iherb Supplement
Loss
$57
Preferred solution
Deliver product or service ordered
1.4
Details
iHerb Case. Earlier this year I made a small purchase of vitamins from the Dutch registered company iHerb. I don’t normally buy anything from this company but in fact my normal supplier – Puritan’s Pride was temporarily out. I did do a small amount of research before...
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ID
#1657032 Review #1657032 is a subjective opinion of poster.
Product
Iherb Supplement
Cons
  • Deliberate fraud
Reason of review
Problems with payment
Loss
$700
Preferred solution
Full refund

I'm sutesfy from the service of iherb

5.0
Details
The company of Dhl lost the package
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ID
#1575262 Review #1575262 is a subjective opinion of poster.
Location
Tel Aviv, Tel Aviv
Product
Iherb Supplement

iHerb - AVOID THIS COMPANY IF YOU ARE NOT BASED IN THE USA!

1.7
Details
Appalling company NOT based in the UK. I was levied a 50% import duty which made the product far more expensive than the most pricey of places in the UK. AVOID THIS COMPANY AS THEY ONLY DISPLAY THIS INFORMATION IN A SMALL LINK ON A SUBPAGE AND MOST PEOPLE WILL NOT READ THIS AND ORDER FROM THEM ONLY TO BE LEVIED A HUGE IMPORT DUTY ON THE PRODUCT. A total waste of time. Useless company if you are not based in the USA. This company is only out to fleece you if you are not based in there country. They could have put this in print at the time of submitting the order so you can make an informed decision regarding import duties but this would make too much sense. I will never use this company EVER again.
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ID
#1316785 Review #1316785 is a subjective opinion of poster.
Location
Irvine, California
Product
Iherb Supplement
Pros
  • Good variety of items at good prices
  • Low prices
  • Products
Cons
  • Total frustration
  • Shipping
  • Asking for extra money on delivery
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

iHerb Reviews

  1. 88 reviews
  2. 31 reviews
  3. 21 reviews
  4. 12 reviews
  5. 13 reviews
iHerb reviews

iHerb - No product, no communication

1.0
Details
I ordered a product in February 2018, it is now June 2018 and I have unsuccessfully tried to get my refund after not receiving it. My emails went unanswered each time. It's probably a SCAM! Avoid this company. I ordered a product in February 2018, it is now June 2018 and I have unsuccessfully tried to get my refund after not receiving it. My emails went unanswered each time. It's probably a SCAM! Avoid this company. I ordered a product in February 2018, it is now June 2018 and I have unsuccessfully tried to get my refund after not receiving it. My emails went unanswered each time. It's probably a SCAM! Avoid this company. I ordered a product in February 2018, it is now June 2018 and I have unsuccessfully tried to get my refund after not receiving it. My emails went unanswered each time. It's probably a SCAM! Avoid this company.
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ID
#1274098 Review #1274098 is a subjective opinion of poster.
Product
Iherb Supplement
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

iHerb - Check alternatives in UK / be aware of extra charges

4.4
Details
Good value on some products. Check alternatives at UK based companies. This is US company if value of your order over £15 you'll have to pay Import VAT and always £8 handling charge which sucks when your order is £20 it's acceptable for larger orders especially when you save 40% or can get products unavailable via UK companies. They got good delivery option often free to UK. Use promo code ATJ9354 for a 5% discount
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1 comment
Ona
#1789619

I would like to point out that the iherb website states FREE on Local Postal services in the UK, which is not true as Royal Mail charges an £8 admin fee. If you don't call this misleading or misrepresenting, what would you call it?

ID
#1186841 Review #1186841 is a subjective opinion of poster.
Product
Iherb Supplement
Reason of review
Fair pricing
iHerb - OMG!!!!!!
iHerb - OMG!!!!!!
iHerb - OMG!!!!!!
iHerb - OMG!!!!!!
They sent me my package late, and I waited I thought that is fine it is the holidays. Package arrived with oils leaked all over (essential oil) of other stuff that I have got! Also, the supplement that I have ordered did not have a lid on it! Are you kidding me?I will...
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ID
#959669 Review #959669 is a subjective opinion of poster.
Product
Iherb Supplement
Reason of review
Damaged or defective
1.0
Details
Update by user Mar 03, 2016

As expected, iHerb.com did not respond. No communication after telling me it's not them, it's the your credit card company's problem.

So, I spend extra time fill out form and prepare documents to get the charge credit back into my account.

It took 32 days!!!! So, the r...

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1 comment
Anonymous
#1173491

I just ordered a few days back and found the same thing inappropriate. Their payment gateway didn't ask me for any verification for ICICI and the money got deducted purely on CVV which is on card itself.

Thinking anyone can debit any amount using only my card as no other verification is there.

ID
#782097 Review #782097 is a subjective opinion of poster.
Location
Hong Kong, Hong Kong
Product
Iherb Supplement
Cons
  • Potential breach of online credit card security
  • Faulty ordering site
  • Inadequate e-commerce platform
Reason of review
Problems with payment
Preferred solution
Full refund
2.0
Details
Ordered from iHerb and shipment was expected to arrive on Dec 28, it's Jan 10 I am still waiting for shipment. I think it's both DHL and iHerb's problem. Package is now held in customs waiting for ID and address proof for a health supplement product. Cannot provide...
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ID
#767220 Review #767220 is a subjective opinion of poster.
Location
Douglas, Isle Of Man
Product
Iherb Supplement
Cons
  • Nil customer service
  • Took money not receiving order
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

iHerb - Amazing store - $10 off coupon/code PJH581

I really appreciate the ease of shopping at the iHerb website. Being able to create and save a list of items that I purchase on a regular basis is a wonderful tool. It makes shopping every month so much easier. I am grateful for all of the information available for each vitamin or supplement giving detailed ingredients and usage as well as reviews. The extensive catalog provides lots of options and comparison shopping is easy. Every order has been filled perfectly, packaged well and shipped promptly. All communications through the website and email have been clear and helpful. Oh and did I say how much I appreciate the sales?! Thank you, iHerb! Great quality and wonderful customer service. At check out I entered the code 'PJH581' and only had to pay the $3 plus change. You all will get $10 off your first order .
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3 comments
Anonymous
#1100884

worked,save $5 (01/26/2016)

Anonymous
#1098381

01/21/2016 worked fo me, save $5.Thanks

Anonymous
#1045853

code did NOT work!!!!

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ID
#640989 Review #640989 is a subjective opinion of poster.
Location
Kirovograd, Kirovohrads'ka Oblast'
Product
Iherb Supplement
Reason of review
Good quality