STAY AWAY from iHerb.com shipping to India customs issue
Update by user Nov 10, 2015
This is my update after getting the DHL payment notice, Thank god, its the normal 42% extra, I know 42% is not a small, but no other option, coz the rare herbs which avialable at iHerb are sold at double the price on our local e-com sites, and got a confirmation from DHL that normally iHerb deliveries will be charged at 35 to 40%, and one more tweak is if you order multiple products in single order, you would reduce DHL handling charges Rs.500/-, otherwise you got to endup paying multiple 500s with each individual delivery.
Original review posted by user Nov 07, 2015
Yes, Clearly there is a part mistake from iHerb side,
in the website below the Shipping charges, there is a fine print saying
"Duties and Taxes may be collected at delivery ", but what is the expected amount of that never stated,
Here at customs clearance for supplements its around 30% of the cost as per customs website http://www.cbec.gov.in/resources//htdocs-cbec/customs/cs-tariff2015-16/chap-21.pdf
, and DHL will charge their own charges making to 100% of the cost of the product itself,
Its seems childish to blame iHerb or DHL, but its our responsibility to check the facts before ordering.
Everyone might have heard about Sachin's Ferrari 100% customs tax payment, but we still forget the facts.
I too burnt my fingers and requested for cancellation of order before it getting out of US, waiting for the response from iHerb., will post again soon.
This reviewer shared experience about problem with delivery and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Iherb and uploaded picture s. The most disappointing about iherb online order from Iherb was not mentioning the exact customs duty Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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