Louth, England
1 comment

My partner recently put an order into iHerb for a total of 9 products, totalling over £100. They arrived yesterday and one of the items I had ordered for training recovery purposes wasn't there, instead they'd sent a bug spray.

My partner sent an email to inform them and ask them ti send the product we had actually ordered; but they said they couldn't send it. Granted, they said they would refund the product but we paid for shipping and ordered something different.

The service not to send what we had ordered is poor from them. I've ordered the same product elsewhere.

This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Iherb. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Iherb.

Check out the best and the worst companies in Drug Stores and Drugs category for more informed decision or compare Iherb to other companies on our site.

Had an Experience with Iherb?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Mililani, Hawaii, United States #1075728

In shipment they sent an item my wife did not order or want, instead of an item I did order.Emailed them.

They said ordered item wasn't available. But why send something I don't want? Told them I will return wrong item if they send me a return label.

No comment on that.

Will dispute this with VISA if refund not forthcoming .Told the wife, don't order from them ever again.

You May Also Like

Iherb - OMG!!!!!! Iherb " They sent me my package late, and I waited I thought that is fine it is the holidays. Package arrived with oils leaked all over (essential oil) of other..." Read more Iherb Online Order Review from Sydney, New South Wales Iherb "Missing items for a month.( by mistake Iherb's courier).Contacted many times but no follow ups.... Totally screwed x-mas! Take years of refund!(staff said will refund once items has returned to..." Read more Rite Aid - Commen since Rite Aid "This is serious Rite aid labrea and rodeo I came in today to pick up my meds and i bought something yo drink with my FOODSTAMPS I did recieve a..." Read more Smartbiotics - I need to cancel my pribioslim monthly supplies Smartbiotics "Hi, I'm Erandi,I need to cancel my pribioslim monthly supply. I tried to contact several times to any person in smartbiotics company.but it is not working. I put two three..." Read more Israel B Garcia Jr Law Firm - ISRAEL B GARCIA JR IS A THIEF Israel B Garcia Jr Law Firm "Uriel Manzano 3 months ago(Translated by Google) The lawyer worst of all lawyers. It is not present in court and tells you lies. And when you go to complainq he..." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more Pepperfry - Cheap & Fake Quality Products along with No Returns Pepperfry "Hi there, This is your valuable customer who had placed Order: 303369106 through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more